Tidio Chat is a free live chat plugin with built-in AI chat functionality that allows you to connect with website visitors in real time and answer their questions. It's a great way to improve customer service, generate leads, and automate your customer support.
- Real-time chat: Chat with website visitors as they browse your site and answer their questions in real time.
- Chat transcripts: View chat transcripts to see what your team has been chatting about with visitors.
- Visitor tracking: Track which pages visitors are viewing and what they're interested in.
- Team collaboration: Multiple team members can collaborate on chat conversations.
- Chatbots: Create chatbots to answer common questions, qualify leads, and automate your customer support.
- AI chat functionality: Tidio's AI chat functionality can understand customer questions and provide intelligent responses, even when you're not available.
- The free plan only allows you to have one chat widget on your website.
- You can't assign chats to specific team members on the free plan.
- You can't integrate the chat service with your CRM on the free plan.
How to use Tidio Chat
To use Tidio Chat, you'll need to create a Tidio account. Once you have an account, you can add the chat widget to your website.
To add the chat widget to your website:
- Go to your Tidio account and click the Chat tab.
- Click the Add chat widget button.
- Customize the chat widget to match your website's branding.
- Click the Copy code button and paste the code into your website's header.
Once you've added the chat widget to your website, you'll be able to start chatting with visitors in real time and using Tidio's AI chat functionality to automate your customer support.
Tidio Chat is a great live chat solution for businesses of all sizes. It offers a variety of features, including real-time chat, visitor tracking, team collaboration, chatbots, AI chat functionality, and more. Tidio Chat also offers a free plan, which is a good option for small businesses and startups.
If you're looking for a powerful and affordable live chat solution with built-in AI chat functionality, Tidio Chat is a great option to consider.
Additional notes for a Tidio chat page:
- Tidio Chat's AI chat functionality can be used to answer a variety of common questions, such as product questions, shipping and billing questions, and technical support questions.
- Tidio Chat's AI chat functionality can also be used to qualify leads by asking visitors questions about their needs and interests.
- Tidio Chat's AI chat functionality can be used to automate your customer support by providing visitors with answers to their questions and resolving issues without the need for human intervention.
I hope this revised synopsis is helpful. Please let me know if you have any other questions.