JivoChat is a live chat plugin that allows you to connect with website visitors in real time and answer their questions. It's a great way to improve customer service and generate leads.
- Real-time chat: Chat with website visitors as they browse your site and answer their questions in real time.
- Chat transcripts: View chat transcripts to see what your team has been chatting about with visitors.
- Visitor tracking: Track which pages visitors are viewing and what they're interested in.
- Team collaboration: Multiple team members can collaborate on chat conversations.
- Chatbots: Create chatbots to answer common questions and qualify leads.
- CRM integration: Integrate JivoChat with your CRM to manage leads and customer interactions more efficiently.
- The free plan only allows you to have one chat widget on your website.
- You can't assign chats to specific team members on the free plan.
- You can't integrate the chat service with your CRM on the free plan.
How to use JivoChat
To use JivoChat, you'll need to create a JivoChat account. Once you have an account, you can add the chat widget to your website.
To add the chat widget to your website:
- Go to your JivoChat account and click the Widget tab.
- Click the Create widget button.
- Customize the chat widget to match your website's branding.
- Click the Copy code button and paste the code into your website's header.
Once you've added the chat widget to your website, you'll be able to start chatting with visitors in real time.
JivoChat is a great live chat solution for businesses of all sizes. It offers a variety of features, including real-time chat, visitor tracking, team collaboration, chatbots, and CRM integration. JivoChat also offers a free plan, which is a good option for small businesses and startups.
If you're looking for a powerful and affordable live chat solution, JivoChat is a great option to consider.
Additional notes for a JivoChat page:
- JivoChat offers a variety of integrations with other popular tools and services, such as Shopify, WooCommerce, and Zapier. This makes it easy to streamline your workflow and improve your overall customer experience.
- JivoChat also offers a mobile app, so you can stay connected with your customers even when you're away from your computer.
- JivoChat's customer support team is available 24/7 to help you with any questions or issues you may have.
I hope this information is helpful. Please let me know if you have any other questions.